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We work closely with NHS crisis services to provide practical and emotional support, to help people through the issues or problems that are causing their distress.

Who we’re here for

We can support you if you are in a mental health crisis caused by practical situations that are impacting your life. This could be:

  • Debt or financial worries caused by the cost-of-living crisis
  • Housing issues
  • Relationship difficulties
  • Problems with drugs or alcohol.

The support we offer

We offer up to 12 weeks of one-to-one support to help you solve the problems that have pushed you into mental health crisis.

We’ll work closely with you to create a plan to meet your needs.

We will help you access other services in the community which can support you with specific issues (e.g. debt advice or housing support). We can also support you to attend appointments if you’re unsure or anxious.

We’ll also help you to better understand and manage your mental health. This might include supporting you with practical ways to manage anxiety or low mood, or to create a safety plan to help you manage mental health crisis.

We will help you to access services in the community, to help you connect with others and build new friendships. We work closely with services like local Recovery Colleges, which provide courses to build your skills in managing your mental health.

Where we work

Together in a Crisis is currently provided across the following areas of the North East:

  • Newcastle
  • Sunderland
  • North Tyneside
  • South Tyneside
  • Northumberland
  • Teesside

We will always try to meet you in a space that is convenient to you, in your local community. Your Case Worker will work with you to agree how you would like to get support from the service.

Referring to the service

Self-referrals Learn more

You can refer yourself to Together in a Crisis in Sunderland, South Tyneside and North Tyneside.

You can make a referral by completing our online referral form, or by calling the teams on the following numbers:

  • If you live in Sunderland or South Tyneside, please call 0300 131 0333.
  • If you live in North Tyneside, please call 01952 769 729.

Rreferrals to our other areas can only be made by health professionals.

Professional referrals Learn more

Referrals to Sunderland, South Tyneside and North Tyneside can be made by health and social care professionals by contacting the teams using the phone numbers above.

Referrals in our Newcastle, Northumberland and Teesside services can only be made by health and social care professionals.

  • Referrals to the service in Newcastle can be made by NHS crisis teams, primary care, and health and social care professionals: 0300 131 2000.
  • Referrals to the service in Northumberland can be made by NHS crisis teams, primary care, and health and social care professionals: 0191 217 3210.
  • Referrals to Teesside can be made by NHS crisis teams only.

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