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Frequently asked questions

Find out more about who we are, what we offer, and how to access our support.

I’m in crisis and need urgent help now – where can I get support? Learn more

If you feel at immediate risk of harming yourself, or can’t keep yourself safe, please call 999 or visit your local A&E department.

Otherwise, visit our urgent help page to find contacts for 24/7 support.

How can I get support from one of your services? Learn more

We offer all kinds of support across the country. If you visit the page of the service you are interested in, you will see the details of how to access our support. If there are certain criteria you need to meet for that service (e.g. a minimum age), the page will give details of those too.

Why are you called ‘Everyturn’? Learn more

We know that everyone’s mental health recovery journey is different – it can involve highs and lows, and it’s not always a straight path. We’re here so no one struggles alone with their mental health. Through our variety of services, we aim to support people at all steps and every turn of their journey, so we wanted our name to reflect that.

Is Everyturn Mental Health the same organisation as Insight IAPT? Learn more

Until March 2023, we were known as Insight IAPT and Mental Health Concern. We launched our new, single brand name – Everyturn Mental Health – to make it easier for people to find the full range of services we offered across both organisations.

We’re proud of our history, our reputation, and the quality of our services. We feel that our new name better reflects that we’re here to support people at every turn of their journey to improved mental health.

Who funds you? Learn more

The majority of our funding comes from the NHS, as we deliver most of our services on behalf of the NHS. We also receive funding from local authorities for some of our services. We also occasionally receive kind donations from the general public – which are gratefully received!

I work in an NHS Trust – how do I commission your services? Learn more

We are always looking to partner with the NHS to provide innovative services that break new ground and close gaps in the mental health care system. If you would like to explore commissioning us, please email You can also visit our commission us page.

Are you hiring? Learn more

As an innovative, growing organisation, we often have exciting career opportunities available! We offer a range of benefits and development opportunities for every colleague, so please visit our careers page to find out more and see our available roles.

Our Accreditations

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